Shipping policy

Last updated: October 2026

Your Order, Delivered

We ship from South Windsor, Connecticut, United States to the U.S. and 230+ countries worldwide. Orders are prepared within 1–3 business days — delivery times below count from the moment your order leaves us.

U.S. Shipping Options

Shipping option Delivery time Cost
Express 1–2 business days $15.00
Standard 3–5 business days $8.00 – FREE on orders of $70.00 and up
Standard (free) 5–8 business days FREE
  • Express — 1–2 business days, $15.00.
  • Standard (3–5 days) — $8.00, or free on orders of $70.00+.
  • Standard (5–8 days) — always free, no minimum required.

Select your preferred option at checkout.

International Shipping

Destination Shipping option Delivery time Cost
Rest of the world (230+ countries) Standard 5–8 business days FREE

Delivery times are estimates. Customs checks may add extra days.

Import Duties & Taxes

Your country's customs office may charge import duties, taxes, or fees. These are the recipient's responsibility and are not covered in our prices or shipping costs.

Tracking Your Order

A tracking number and link are emailed to you as soon as your order ships. Allow up to 48 hours for tracking to go live.

When We Process Orders

We process Monday–Friday, excluding U.S. public holidays. Weekend and holiday orders are picked up the next business day. Expect minor delays during busy periods.

Address Mistakes

Double-check your address at checkout. Contact us immediately if something is wrong — changes are only possible before the order ships.

Lost or Damaged Items

Contact us within 48 hours of delivery if your parcel is lost or arrives damaged. Include photos where possible and we will arrange a replacement or refund.